Reservation Requests: Reservation requests placed through our web site are REQUESTS ONLY and are NOT actual confirmed reservations. Once your request is received the reservations department will verify space availability and will contact you to process your reservation. Reservations are confirmed only after and payment has been received by check or credit card and our reservations department has provided you with a confirmation number via telephone.

Telephone Reservations: Telephone reservations must be followed by receipt of your payment within 5 business days or your seats are subject to release without notice. One day trips must be paid in full. Final balances on overnight tours are due on the date specified on your confirmation. Reservations made after the cancellation deadline are nonrefundable and must be paid in full at the time of booking.

Seating Assignments: Motor coach seats are assigned from front to back in the order your reservation is made. While we can usually honor requests for window or aisle seats, seating requests cannot be guaranteed. Persons with disabilities with valid and current disabled placard numbers on file with us may receive priority seating whenever possible. On multiple-day tours, seat rotation may apply.

Trip Cancellation Insurance: Trip cancellation insurance is offered through CSA Travel Protection of San Diego. When you make your reservation with us, simply request an insurance application and we will mail the application to you along with your paid tour confirmation , or visit CSA from the link on our website at www.daytripper.com. All insurance-related questions, applications, premium payments and insurance claims are made directly through CSA and are not connected with your DayTripper Tours transactions.

Cancellations and Refunds for Individuals : Refunds for tour reservations cancelled by the passenger will be issued in accordance with the following terms and conditions : For one-day tour s, you must cancel your reservation 14 or more days prior to the departure date to receive a refund, transfer or credit. For multiple-day motor coach tour s, you must cancel your reservation 45 or more days prior to the tour’s departure date to receive a refund, transfer or credit. Cancellation deadlines and policies for cruises, tours operated through other tour operators and tours involving air travel differ; please call for specific deadlines and policies on the tour in which you are interested . All refunds for cancellations made prior to the deadline will be assessed a $5 per person administrative fee on day trips and $10 per person on multiple-day trips . No refunds, transfers or credits will be issued for reservations that are canceled after the cancellation deadline. Reservations made after the cancellation deadline has passed must be paid in full at the time the reservation is made and are nonrefundable and nontransferable. Cancellation deadlines for group reservations of 10 or more persons differ. Please refer to “Cancellations of Group Reservations” below. No refunds for failure to board bus at the assigned time and place. Unused portions of a tour are non-refundable. If DayTripper Tours cancels a tour you are entitled to a full refund without penalty. Please allow 14 days for check refunds. Credit card refunds will be credited back to your original card within 2 business days.

Cancellations Deadlines for Group Reservations: Reservations for groups of 10 or more persons and for individuals who are members of a group reservation must be cancelled 30 or more days prior to the tour date on one-day trips, and 45 or more days prior to the departure date on overnight trips to receive a refund, transfer or credit. All other terms and conditions apply as stated in the previous section under Cancellations and Refunds for Individuals.”

Rain or Shine: All scheduled tours will operate rain or shine unless the main attraction of a tour is canceled by the service provider, in which case you will be notified as soon as possible.

Tour Guide & Driver Gratuities:

As in all service industries, gratuities for the tour guide and driver are customary when great service is provided and are not included in the price of your tour.

Bus Pickup Locations and Parking Liability: DayTripper tours offers various bus “pickup points” or “departure locations” as a convenience to customers residing in different areas of the county. However, these are offered only as locations from which to board the coach and are not offered as or implied as secure or legal locations for automobile parking. DayTripper Tours assumes no liability for loss, theft, damage, personal injury or citations arising from the locations at which passengers’ automobiles are parked. We highly recommend that customers observe all parking restrictions and local ordinances. Street parking is usually limited to 72 hours and Park & Ride parking is generally limited to 24 hours and therefore we recommend utilizing public transportation or taxi service to transport you to our departure locations on overnight tours. When home pickup and return is included as part of a tour, the home pickup is limited to a radius of 35 miles from San Diego International Airport. A surcharge will be added to distances beyond this radius.

Passenger Responsibilities: All passengers assume responsibility for following all tour procedures, safety regulations, and acceptable patterns of behavior while traveling with DayTripper Tours. We reserve the right to refuse passage to anyone who, in our sole opinion, may affect the health, safety or enjoyment of other passengers on a tour, either prior to departure or during the tour. Should it be necessary for a passenger to return home while a tour is in progress, any travel expenses incurred are the sole responsibility of the passenger.

Passenger Health: Passengers must be in good mental and physical health to participate in the group tour experience, and most tours involve walking and sometimes step-climbing in the course of the tour. The Tour Director and motor coach Driver are unable to provide individual physical assistance to a tour member for walking, entering or exiting the motor coach, or other personal needs. Those passengers needing any form of assistance and those who are physically disabled must be accompanied by an able-bodied individual who will take full responsibility for any needed assistance during the tour and in the event of an emergency.

Age Restrictions: We are unable to accept children under the age of 6 on our tours. A responsible adult must accompany and supervise all children under the age of 18 at all times while on a tour. Children under the age of 18 traveling on any tours into Mexico must be accompanied by both parents and must bring a birth certificate or photo ID.